Provider Details

Citizens Bank Jackson

Ask the provider to open your ETA account. If your provider does not set up the direct deposit of your federal benefit, please contact the Go Direct Helpline at (800) 333-1795.

If it is necessary to contact the Go Direct® Helpline you will need:

  • The provider’s nine digit routing number
  • Your new ETA account number
  • Your 12 digit federal check number or your benefit claim number
  • Your social security number
  • The payment amount of your most recent federal benefit check
  • Step 2:

    Contact chosen Provider to Open an ETA

Visit the Citizens Bank Jackson website and locate a Branch near you.

http://citizensbankjackson.com

Main Location

720 Hwy 15 South
Jackson, KY 41339

Customer Service

(606) 666-7575

ETA benefits

  • Funds are Federally Insured
  • No Minimum Balance
  • Automatic Deposit
  • Deposit other money
  • 4 free withdrawals
  • 4 free balance checks
  • $3 or less a month service charge
  • Monthly statement
  • ATM card or Debit card
  • Checkless checking account