Provider Details


Ask the provider to open your ETA account. If your provider does not set up the direct deposit of your federal benefit, please contact the Go Direct Helpline at (800) 333-1795.

If it is necessary to contact the Go Direct® Helpline you will need:

  • The provider’s nine digit routing number
  • Your new ETA account number
  • Your 12 digit federal check number or your benefit claim number
  • Your social security number
  • The payment amount of your most recent federal benefit check
  • Step 2:

    Contact chosen Provider to Open an ETA

Visit the MetaBank website and locate a Branch near you.

Main Location

121 East Fifth Street
Po Box 1307
Storm Lake, IA 50588

Customer Service

(866) 331-8745

ETA benefits

  • Funds are Federally Insured
  • No Minimum Balance
  • Automatic Deposit
  • Deposit other money
  • 4 free withdrawals
  • 4 free balance checks
  • $3 or less a month service charge
  • Monthly statement
  • ATM card or Debit card
  • Checkless checking account

MetaBank ETA Card image.

MetaBank™, a Thrift Institution headquartered in Iowa, offers the ETA to anyone nationwide!

The MetaBank ETA Visa® Card allows your monthly Federal benefit payments to be placed onto a Visa branded prepaid debit card. Simply dial 1-866-331-8745 and a live agent will assist you in enrolling.

Special Offer for new card Accounts

  • $10 added to your card after your first Direct Deposit
  • $15 added to your card after your third month of Direct Deposits

No credit or chexsystems checks to worry about. The only requirement is that we can validate the information you provide to us when you open your card account. We do this instantly online while your enrollment is being completed to make the sign-up process fast and easy!

When you open your card account, you will also sign up for direct deposit of your Federal benefit. Your paying agency will then deposit your payment monthly directly onto your MetaBank ETA Visa Card.

For more information or to enroll for your card account now, call 1-866-331-8745 or visit our website at:

The card is issued by MetaBank pursuant to a license from Visa U.S.A. Inc.